Hi, I'm a newbie so sorry if this was covered elsewhere and I overlooked it. I just bought 2 lamps from the lavalite site, both 14.5" lamps. One is supposed to have purple liquid with pink wax but looked cloudy from the start. The liquid and the wax looked like the same red color. After running for 8 hours it did clear some, but even though the water looks sort of purply now the wax still looks dark red (almost like liquified valentines day lollipops).
The other lamp has blue water with yellow wax, but the wax wasn't touching the coil at all so even after 8 hours of running, the goose egg shaped blob at the bottom never rose at all. I don't have pics yet, will get them tonight if my camera cooperates.
But these are brand new lamps directly from LavaLite! Is this typical of them? Can either of my lamps be fixed without emptying and refilling? I would just return them but I am afraid of shelling out more shipping costs just to get the same quality lamps or worse in return.