First Order on Mathmos.us/LampLust Not Going So Well - Oozing Goo - The Lava Lamp Syndicate2024-03-29T09:03:49Zhttps://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well?commentId=1566398%3AComment%3A377770&feed=yes&xn_auth=noInteresting. Just found this…tag:oozinggoo.ning.com,2012-03-29:1566398:Comment:3834052012-03-29T13:52:39.057ZErinhttps://oozinggoo.ning.com/profile/erin9
<p>Interesting. Just found this on Mathmos' UK Site:</p>
<h4>USA</h4>
<div>Distributor: Ambient Lightz</div>
<div>Email: <a href="mailto:usa@mathmos.com">usa@mathmos.com</a></div>
<div>Tel: 212.863.9736 x 103</div>
<div>Oops, looks like this is just LampLust. Nevermind. Carry on...</div>
<p>Interesting. Just found this on Mathmos' UK Site:</p>
<h4>USA</h4>
<div>Distributor: Ambient Lightz</div>
<div>Email: <a href="mailto:usa@mathmos.com">usa@mathmos.com</a></div>
<div>Tel: 212.863.9736 x 103</div>
<div>Oops, looks like this is just LampLust. Nevermind. Carry on...</div> Hey how much you want to sell…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3832132012-03-28T22:55:01.918Zkevin pedrohttps://oozinggoo.ning.com/profile/kevinpedro
<p>Hey how much you want to sell them <br></br> <br></br> <cite>Erin said:</cite></p>
<blockquote cite="http://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well#1566398Comment377883"><div><div class="xg_user_generated"><p>H'ok. I could use another Jet. ;)<br></br> <br></br> <cite>WeeboTech said:…</cite></p>
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<p>Hey how much you want to sell them <br/> <br/> <cite>Erin said:</cite></p>
<blockquote cite="http://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well#1566398Comment377883"><div><div class="xg_user_generated"><p>H'ok. I could use another Jet. ;)<br/> <br/> <cite>WeeboTech said:</cite></p>
<blockquote cite="http://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well?commentId=1566398%3AComment%3A377934&xg_source=msg_com_forum#1566398Comment377934"><div><p>I have Jets for sale.</p>
<p>I'm emptying out most of my mathmos/crestworth lamps cuz I just have way too many.</p>
<p>PM me!</p>
<p><br/> <br/> <cite>Metallicaman said:</cite></p>
<blockquote cite="http://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well#1566398Comment377770"><div>Ya I know, I was just meaning in general. It seems like all the jets on eBay won't ship to the u.s<br/><br/><cite>Erin said:</cite><blockquote><div><p>They won't be selling Jets. Jets were discontinued awhile back. </p>
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</blockquote> Facebook is not used as you w…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3829822012-03-28T22:19:26.310ZWeeboTechhttps://oozinggoo.ning.com/profile/WeeboTech
<p>Facebook is not used as you want or expect, I see the same thing happen for other companies too. It's all pr marketing and they delete negative press. It's not the right place for it, it's their presence and they have the right to administer it anyway they want. To expect anything else is a waste of time. You have to implore your expectations with your fingers, your outrage and your wallet. When you purchase a product that does not work and do not get satisfaction from the vendor get your…</p>
<p>Facebook is not used as you want or expect, I see the same thing happen for other companies too. It's all pr marketing and they delete negative press. It's not the right place for it, it's their presence and they have the right to administer it anyway they want. To expect anything else is a waste of time. You have to implore your expectations with your fingers, your outrage and your wallet. When you purchase a product that does not work and do not get satisfaction from the vendor get your money back. If that does not work contact your credit card vendor and the Better Business Bureau </p> We do have some weight and sh…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3829782012-03-28T21:57:33.909ZTim Gillhttps://oozinggoo.ning.com/profile/TimGill
<p>We do have some weight and should use it, not just for us but if Mathmos pay attiontion to us then it will help them as well as us and there non collecting customers so its a win win.<br></br><br></br>Yea Facebook is really only used by companies for marketing but posting once a month - what's that all about, you might as well not use it if that's the case.</p>
<p>As for lava lite they were intent on moving to china and cutting costs as when they chnaged CEO / onwers they went really botherd about…</p>
<p>We do have some weight and should use it, not just for us but if Mathmos pay attiontion to us then it will help them as well as us and there non collecting customers so its a win win.<br/><br/>Yea Facebook is really only used by companies for marketing but posting once a month - what's that all about, you might as well not use it if that's the case.</p>
<p>As for lava lite they were intent on moving to china and cutting costs as when they chnaged CEO / onwers they went really botherd about making quality items.</p>
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<p><cite>Erin said:</cite></p>
<blockquote cite="http://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well?xg_source=activity&id=1566398%3ATopic%3A377617&page=5#1566398Comment383068"><div><div class="xg_user_generated"><p>Yes, we, as a group of collectors, should have some weight. Lava Lite didn't seem to care about us, but maybe Mathmos will. I fully support any efforts to get them to pay attention. </p>
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</blockquote> Ouch. That is bad PR.
I have…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3829772012-03-28T21:50:51.341ZAutumnhttps://oozinggoo.ning.com/profile/Autumn
<p>Ouch. That is bad PR.</p>
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<p>I have bought 1 lamp from mathmos brand new and I too had problems with it. I am not sure if this was electric planets fault of mathmos'. The fluidium came in a brown box with the only indication a fluidium was inside was a small sticker. Inside that box were 2 astro globe boxes and in one was the base and cap, and the other the globe. The boxes were deformed because they were not the proper boxes. The globe ran chunky and grainy, it also overheated very…</p>
<p>Ouch. That is bad PR.</p>
<p></p>
<p>I have bought 1 lamp from mathmos brand new and I too had problems with it. I am not sure if this was electric planets fault of mathmos'. The fluidium came in a brown box with the only indication a fluidium was inside was a small sticker. Inside that box were 2 astro globe boxes and in one was the base and cap, and the other the globe. The boxes were deformed because they were not the proper boxes. The globe ran chunky and grainy, it also overheated very quick. Luckily electric planet sent me a second globe which eventually started flowing properly.<br/> <br/> <cite>Jim said:</cite></p>
<blockquote cite="http://oozinggoo.ning.com/forum/topics/first-order-on-mathmos-us-not-going-so-well?commentId=1566398%3AComment%3A383068&xg_source=msg_com_forum#1566398Comment383067"><div><p>One thing that may help - this site being public. While "mathmos.us" may not be the most popular strings to search, this thread is first page at #6.</p>
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</blockquote> From what I know about Facebo…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3830722012-03-28T21:49:40.929ZErinhttps://oozinggoo.ning.com/profile/erin9
<p>From what I know about Facebook, if you are the admin of a Facebook page, you should acknowledge people's inquiries. You don't have to solve their problems per se, but pointing them to an email address should be advised. The only reason I started asking questions on Facebook was because I was getting NO ANSWERS from the email address they provide. </p>
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<p>And their "marketing" on Facebook stinks! You can't have someone running their page who only posts every two months. There is so…</p>
<p>From what I know about Facebook, if you are the admin of a Facebook page, you should acknowledge people's inquiries. You don't have to solve their problems per se, but pointing them to an email address should be advised. The only reason I started asking questions on Facebook was because I was getting NO ANSWERS from the email address they provide. </p>
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<p>And their "marketing" on Facebook stinks! You can't have someone running their page who only posts every two months. There is so much cool stuff they could be doing (contests, giveaways, photo shoots, history, videos) and they are wasting it. Facebook is FREE advertising and interest-building and they're just sitting there doing jack shiatsu. They have an awesome, exciting product, but their Facebook presence does not reflect that. </p> Shawn, you're doing what you…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3831622012-03-28T21:43:56.781ZWeeboTechhttps://oozinggoo.ning.com/profile/WeeboTech
<p>Shawn, you're doing what you should. Push forth with a reasonable request and a respectable compromise. </p>
<p>CC both parties and if need be point them to the discussion. </p>
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<p>As far as vendors responding to issues on Facebook. I've never seen it happen with any vendor.</p>
<p>Facebook seems to be used as a marketing presence, not a support presence. </p>
<p>Shawn, you're doing what you should. Push forth with a reasonable request and a respectable compromise. </p>
<p>CC both parties and if need be point them to the discussion. </p>
<p></p>
<p>As far as vendors responding to issues on Facebook. I've never seen it happen with any vendor.</p>
<p>Facebook seems to be used as a marketing presence, not a support presence. </p> Yes, we, as a group of collec…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3830682012-03-28T20:04:06.541ZErinhttps://oozinggoo.ning.com/profile/erin9
<p>Yes, we, as a group of collectors, should have some weight. Lava Lite didn't seem to care about us, but maybe Mathmos will. I fully support any efforts to get them to pay attention. </p>
<p>Yes, we, as a group of collectors, should have some weight. Lava Lite didn't seem to care about us, but maybe Mathmos will. I fully support any efforts to get them to pay attention. </p> One thing that may help - thi…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3830672012-03-28T20:00:31.748ZJimhttps://oozinggoo.ning.com/profile/AnonymousLavaFreak
<p>One thing that may help - this site being public. While "mathmos.us" may not be the most popular strings to search, this thread is first page at #6.</p>
<p>One thing that may help - this site being public. While "mathmos.us" may not be the most popular strings to search, this thread is first page at #6.</p> As I said before what is real…tag:oozinggoo.ning.com,2012-03-28:1566398:Comment:3829702012-03-28T19:55:20.716ZTim Gillhttps://oozinggoo.ning.com/profile/TimGill
<p>As I said before what is really needed is some campaigning and show Mathmos that people arnt happy with there customer service and there lamps are showing sings that they could go dodgy. - If it gets worse then this could be the final nail in the coffin for decent lava lamps. <br/><br/>Also what's needed is to do some serious research into Mathmos as it is now and find out ways to really get under the skin. <br/><br/></p>
<p>As I said before what is really needed is some campaigning and show Mathmos that people arnt happy with there customer service and there lamps are showing sings that they could go dodgy. - If it gets worse then this could be the final nail in the coffin for decent lava lamps. <br/><br/>Also what's needed is to do some serious research into Mathmos as it is now and find out ways to really get under the skin. <br/><br/></p>