Former retailer from If the Personality Fits - Oozing Goo - The Lava Lamp Syndicate2024-03-29T15:56:16Zhttps://oozinggoo.ning.com/forum/topics/former-retailer-from-if-the?commentId=1566398%3AComment%3A111393&feed=yes&xn_auth=noHey Ant, any idea when the in…tag:oozinggoo.ning.com,2009-09-06:1566398:Comment:1114702009-09-06T16:16:06.379ZManix5https://oozinggoo.ning.com/profile/Manix5
Hey Ant, any idea when the interview will air on Discovery?
Hey Ant, any idea when the interview will air on Discovery? We honestly attempted to get…tag:oozinggoo.ning.com,2009-09-05:1566398:Comment:1113932009-09-05T23:08:24.015ZStevenhttps://oozinggoo.ning.com/profile/Steven594
We honestly attempted to get in contact with Mathmos. When we first began having these issues with our China lamps we found that Mathmos would be the next step. We managed to make contact and cooperated with all of their requirements and unfortunantly we were given the cold shoulder. We made several phone calls along with many emails throughout 2008 and we received nothing in return so I'm not really sure what happend but I feel that it may some how be related to the fact that we are in the…
We honestly attempted to get in contact with Mathmos. When we first began having these issues with our China lamps we found that Mathmos would be the next step. We managed to make contact and cooperated with all of their requirements and unfortunantly we were given the cold shoulder. We made several phone calls along with many emails throughout 2008 and we received nothing in return so I'm not really sure what happend but I feel that it may some how be related to the fact that we are in the United States. When I initially talked to a rep she didn't exactly sound thrilled so that's my only guess. So we tried but so long.<br />
In response to what Bohdan said about the fact that a lot of retailers are not selling Grandes and Colossus, that's exactly correct. There were so many problems with the Grandes that Haggarty Enterprises and Lava Lites gave retailers the option to have it dropshipped from their warehouse to our customers............failed miserably. We dropshipped 3 Grande lamps and that did not help. They still arrived cloudy and with numerous other problems. All 3 warrantys failed. The replacements arrived in just as bad and if not worse condition than the first. So that means that we had to issue refunds. Thank god nothing major happend with the Colossus lamps that we sold. We sold quite a few that were dropshipped but the only problem we encountered is the incorrect base and cap being shipped. Our customer ordered and granite base and cap but since they were out and failed to tell me, they just decided to send her a silver base and cap. At the time the different base and caps cost more than the silver so I was relatively disappointed when I heard this.<br />
I was pretty bitter too when they opend up their new site. Haggarty used to sell the lamps they couldn't get rid of on their site however when Lava Lites took over they decided to sell just about every product they had to offer. If you recall Haggarty made it much easier to find their internet retailers by simply clicking "where to buy". Lava Lites will provide that option only if the product is out of stock. I talked to several other retailers aother retailers and they too saw a drop in their buisness so it was a pretty good kick in the balls all around.<br />
In my opinion buisness iworks like this: Buy a product at whole sale,, resell it for profit, ship it, arrives in perfect condition: thus the customer is happy.....................at least that's how its supposed to work. So if the product cannot meet this criteria then its a failed product. And the warranty will only get you another globe full of ugly. Oh well. Agreed, this coming from a US…tag:oozinggoo.ning.com,2009-09-04:1566398:Comment:1112672009-09-04T14:21:06.104ZJonas Clark-Elliotthttps://oozinggoo.ning.com/profile/JonasClarkElliott
Agreed, this coming from a US-based collector whose collection is 99% US-made lamps: Look into selling Mathmos, made in the UK. Their products have a very different look and feel than the US-made lamps, and the flow is comparable to vintage US models of the 1960s. High quality metalwork and vivid colors, and no flow issues. The only issue with them is that, if shaken while hot, it takes more work to get the resulting cloudiness to go away. AFAIK, they always arrive working and clear when new.…
Agreed, this coming from a US-based collector whose collection is 99% US-made lamps: Look into selling Mathmos, made in the UK. Their products have a very different look and feel than the US-made lamps, and the flow is comparable to vintage US models of the 1960s. High quality metalwork and vivid colors, and no flow issues. The only issue with them is that, if shaken while hot, it takes more work to get the resulting cloudiness to go away. AFAIK, they always arrive working and clear when new. Prices are significantly higher than the US-made Lava Lites were (don't confuse this name with the current owners' company name - "Lava Lite" WAS the official product name before the influx of new import lamps, and some new naming laws, forced them to begin calling their product the "Lava brand motion lamp") but the quality matches the cost.<br />
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And yes, the new Mathmos Fireflow is exciting. Lava Corp., in the 1960s, produced a cordless non-electric model called the Continental (aka Savoy, the variant sold to the commercial trade). In the late 90s, Haggerty tested a 52 oz. version, which never hit the market but did work. Mathmos is now making the Fireflow in a few bright colors and two models, a silver rocket (looks more like an old-fashioned aerial bomb) and a modern design with a globe suspended by its top inside a clear cylinder, giving a sort of visual disconnection from the candle. Since Lava is going downhill, these are really the only other commercial option, but they're beautiful. The Fluidium is nifty, too, a visual joke as it's shaped like a rising lava blob. It's a BIG lamp, bigger than a Century. I purchased a few lamps from…tag:oozinggoo.ning.com,2009-09-02:1566398:Comment:1110902009-09-02T21:28:12.974ZLampHeadhttps://oozinggoo.ning.com/profile/LampHead
I purchased a few lamps from you Steven and luckily I never had a problem. Your service and ship time was great. I agree with your decision to stop selling lavalites, with a 60 to 70% failure rate what is the point ?<br />
<br />
Check into what Astrobaby suggested about Mathmos lamps, its rare to find a good honest business person like yourself. If you could sell Mathmos in the US , that would be great.<br />
<br />
<br />
LampHead
I purchased a few lamps from you Steven and luckily I never had a problem. Your service and ship time was great. I agree with your decision to stop selling lavalites, with a 60 to 70% failure rate what is the point ?<br />
<br />
Check into what Astrobaby suggested about Mathmos lamps, its rare to find a good honest business person like yourself. If you could sell Mathmos in the US , that would be great.<br />
<br />
<br />
LampHead