Oozing Goo - The Lava Lamp Syndicate

Lava Lite's New Website & The NEW Heritage Collection

http://www.lavalamp.com/

The new Heritage Collection will be available to buy 10/28

**Updated the Heritage Collection will be released today on LavaLite Website at 10am CST. Heres a sneak peak!

*** http://lavalamp.com/heritage-collection ***

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Susan is sending me a 40W reflector bulb. I'll try that out before I return. Thanks to Susan!

Erin what's their return policy? Who covers return shipping?

Not sure yet. I'm guessing me. 

However, even with the other bulb, I don't think it's going to melt that stuff off at the very top. We'll see. I'm willing to be patient and try the new bulb.

Rodrigo said:

Erin what's their return policy? Who covers return shipping?

i hope that works, erin.  i e-mailed asking for 2 bulbs for my lamps.

Erin said:

Susan is sending me a 40W reflector bulb. I'll try that out before I return. Thanks to Susan!

They basically just send you a replacement and you keep the junk one.

Rodrigo said:

Erin what's their return policy? Who covers return shipping?

I meant for a refund though, I dont really want to replace this century. I dont believe i should pay the return shipping since i paid to ship it to me, they should pay to get it back. Also id agree on covering shipping if the return reason was a change of mind, but its not, its because its cloudy, bent, stuck wax, and the flow is not there, not for 50$.

Autumn said:

They basically just send you a replacement and you keep the junk one.

Rodrigo said:

Erin what's their return policy? Who covers return shipping?

I emailed LL about my Century and Susan asked for a picture so she could "see what I was talking about" - geez, I know I'm not the first one that's contacted them about this problem but I'll snap a couple pics anyway and see what they say.

 

Ben, I was thinking about holding scrapping everything inside my Century and going the goo kit route - I wanted to play around with one of those and have been looking for a suitable candidate anyway - I guess it's the principle of the thing that makes me want to hold LL accountable and demand they make it right.

Nah dont gookit these lamps. Its not worth 50$ for a base and globe, a base that doesnt heat up properly. Return it if youre unhappy, dont keep a mediocre lamp

David, I sent Susan three pictures of my y/r Century this past Monday to show her what we were all talking about.  The problems are the same on "every" Century that has problems, so I have no idea why more pics were even necessary.  I guess they have their reasons.
 
David said:

I emailed LL about my Century and Susan asked for a picture so she could "see what I was talking about" - geez, I know I'm not the first one that's contacted them about this problem but I'll snap a couple pics anyway and see what they say.

 

Ben, I was thinking about holding scrapping everything inside my Century and going the goo kit route - I wanted to play around with one of those and have been looking for a suitable candidate anyway - I guess it's the principle of the thing that makes me want to hold LL accountable and demand they make it right.

For proof of a defective lamp.

Marley's Ghost said:

David, I sent Susan three pictures of my y/r Century this past Monday to show her what we were all talking about.  The problems are the same on "every" Century that has problems, so I have no idea why more pics were even necessary.  I guess they have their reasons.
 
David said:

I emailed LL about my Century and Susan asked for a picture so she could "see what I was talking about" - geez, I know I'm not the first one that's contacted them about this problem but I'll snap a couple pics anyway and see what they say.

 

Ben, I was thinking about holding scrapping everything inside my Century and going the goo kit route - I wanted to play around with one of those and have been looking for a suitable candidate anyway - I guess it's the principle of the thing that makes me want to hold LL accountable and demand they make it right.

Sorry, Ben, my Grande, now empty, is already going to someone. Glitter Grande flow could be called boring, but the contents work great in a small globe!

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