I have a question to anyone who has ordered from Magmatower. How long did your order tend to take to be processed?
I made an order for a standard goo kit and the aqua dye (in hopes that it is still purple- aqua in use) at the end of December. I emailed through contact form once, a few weeks after I placed order, and got a reply the had an unexpected closure- which is very understandable- and would be back on 1/18. Still no shipping confirmation, and since I’m not certain how long they were closed, I’m not sure how backed up they are.
I don’t want to keep bothering them about the order, because I know even a small closure could lead to huge backups in processing and shipping. Any suggestions?
Thanks in advance.