i just got a cloudy one from amazon too...and the damn idiots shipped it upside down! 

ah!  what color combo?  you should post pics of your lamp.

given the condition of this lamp, has anyone seen one go from this to perfectly clear by just running the lamp each day?  i'm going to follow LL's instructions (run for 3-5 days), but will ask for a replacement if it doesn't clear up in a week.

its blue/yellow...and it pretty much looks like yours. ive tried to contact lava light but havnt heard anything back yet. i the mean time im just going to cycle it like crazy. idk if it can be cleared by cycling or not...if you seach it on here you get mixed answers...some say it will never clear and some say it will after a while. if it doesnt clear i will def gookit or filter.

well this just stinks.  i sent an e-mail to lavalistens@lavalite.com, but received an out-of-office response.  i've also read the numerous threads on this forum regarding cloudy grandes - some seem to clear over time, but others do not.  i'm hoping to receive a replacement as i'm quite disappointed.

I don't think that is going to clear at all, cycling it helps if its a bit cloudy but often with the China globes they dont clear up if cycled. 

Yea get a replacement or refund and get another lamp with the money idealy if you could get it from a shop as you can see if its cloudy before you buy.

tim - initially i checked the local spencer's, but the largest they carry is the 52oz.  i can't think of another place that sells them locally, so i'm going to have to mail order.

is there a better way to contact Lava Lite other than through lavalistens@lavalite.com?  also - do they usually request that you ship the faulty lamp back and pay shipping, or do they just send a new one and let you keep the old one?

myelin, i got a responce from LL today. imma pm you the info.

great, thanks!

i sent them a message on friday but did no hear back.  hopefully they will respond soon.  tiffany - did you hear back from them yet?