Magmatower question

[Danielle Brown]

Hello!

I have a question to anyone who has ordered from Magmatower. How long did your order tend to take to be processed?

I made an order for a standard goo kit and the aqua dye (in hopes that it is still purple- aqua in use) at the end of December. I emailed through contact form once, a few weeks after I placed order, and got a reply the had an unexpected closure- which is very understandable- and would be back on 1/18. Still no shipping confirmation, and since I’m not certain how long they were closed, I’m not sure how backed up they are. 

I don’t want to keep bothering them about the order, because I know even a small closure could lead to huge backups in processing and shipping. Any suggestions?

Thanks in advance. 

[Claude J]

They only ship on Fridays 
Best to just call them and ask for Richard to get update on your order

[Danielle Brown]

Thanks for the tip! I decided to wait it out since you mentioned they only ship Fridays, sure enough, I just got notified it shipped! Now I know for future orders. Thanks again!!!

Claude J said:

They only ship on Fridays 
Best to just call them and ask for Richard to get update on your order

Thanks for the tip! I decided to wait it out since you mentioned they only ship Fridays, sure enough, I just got notified it shipped! Now I know for future orders. Thanks again!!!