"On the top right side of the page you should see your user name next to the search box. Click your name.
On the next page on the left below your photo, you should see your user name and below that it should say customize. Click that. It should take…"
"It's a spot where the wax doesn't stick. Some people have had luck running with a dimmer set low enough that the wax stays melted but doesn't actually rise up. Occasionally lift off the base, place it on a flat surface, and gently…"
"Most likely it's due to a bare spot on your coil. Liquid bubbles shoot up from the spot pulling wax up with it, keeping the column from breaking. Put a bright light behind the bottle and you probably can see the bubbles flowing up the…"