Hi everybody! I'm hoping to order two quarts of goo, 8 oz. surf, and some red dye from Magma Tower, but wanted to ask yall some things first. I remember seeing something here about Magma Tower having different formulations of goo...a "77 formula" that's better for grands, and an "88 formula" that works better in smaller lamps. Anyone know if this is still true, or have any info to add? Also, any word on the quality of goo lately? My first order was less than stellar, so I really don't want to repeat that experience!
Is there any way to get around the almost 20.00 shipping fee? And who is best to speak with, if I end up calling their office? Thanks for your help and advice! Sandy
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I do not think that they have different formulas anymore. You can call customer service and ask. I talked to a girl when I called, but I'm not very good with names and can't remember what her name was. I ordered a quart of goo and a 16 oz bottle of surf on my last order and my shipping was 12.00. That was on a 35.00 order. It came to like 48.00.
The only words of advice I can give is if you order online, call them the next morning and tell them that you placed an order online and you want to make sure that it gets to the shipping department in a timely manner. My first order on my small goo kit took a full week to even ship out. The second time, I was told by a fellow OG member to call because their online sales dept. and they're shipping department do not seem to communicate well. The second time took 2 days to ship. Much better then a week.
Mostly all of my videos are of my goo kits. Aside from my globes being a problem mostly due to the fact that they are china globes with those stupid occlusions, I have no problems with the wax. I am very happy with the flow and I especially like the way that I can customize my colors. Also, none of the MT dyes leak into the liquid which is also a plus since I do have some darker colors. The girl at customer service is nice to talk to. I would call before you order with any questions.
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