Wax became SO transparent + A LOT of bubbles (China of course :)

Hey everyone,
I'm new to this website, but not really with lava lamps. When I was younger, I got one for Christmas. I think it was a China product (anyway I can't get original Lava or Mathmos brand here in Slovakia :), but that first lava worked pretty well. Ehm, until I let it on for too long, and ruined it. But I didn't know how to take care of it back then. :)

Couple of days ago I bought my second, very cheap lava lamp in the large mall with furniture and stuff. When I opened the box at home I found that the wax was not attached to the bottom of the globe, just floating there on the bottom, kinda rotated. (I was carrying the box horizontally, do you think it was a bad idea? I think that caused wax to move). So I wanted to replace the wax by little movement of the globe, since it wasn't hot, I couldn't do anything wrong, right? :) But I didn't manage it, so I turned it on and waited, if it would fix itself while running. When the wax became hot, the wire went trought it and sticked out, but it settled down eventually. After that it was ok, but little bubbles of air were appearing in the lava. I read these discussions and now I know it's because of the bad quality China products.

So it wasn't that bad with the bubbles, but now there are so many of them! When I turn on the lamp, wax is nearly bubble free and not transparent, but after it's fully flowing, there are tons of bubbles and lava is completely transparent. :(

Can I do something about it? Or return it? Do you think they would accept it?

Thanks.

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