E -bay

[Dawn]

When a seller list a lamp are they mandated to tell you the condition?I bought a no12 green and I knew it was a bit foggy which maybe I can clear it up, but the base looks like he took a pliers to get the bulb out it all[ dents ]and it had a clear 40 watt in it and when we tried very gently to remove the bulb a  screw fell out then the whole socket fell over** its dented and useless.His listing said this auction is for a used but fully functional lava lamp.I would not put this base on my display shelf , {used a spare china base]Do I have grounds to make a complaint or is my fault for not looking into it better.

[Brian]

do you have a link to the auction?

depends what the auction says but, i'm afraid you may be s.o.l.

i don't have any facts to back this up either way but....

[Dawn]

Brian said:

do you have a link to the auction?

depends what the auction says but, i'm afraid you may be s.o.l.

i don't have any facts to back this up either way but....

[Dawn]

I dont know if the item number helps or not on a ended item its 220725229937

[Brian]

i wonder if you can claim that it's not "fully functional" as noted in the auction?

i really don't know though

[Dawn]

I guess thats the chance you take on ebay One persons good is not the same as mine.I sell stuff all cleaned up and nice because I want the buyer to be happy.To me its like do on to others as you want them to do to you.

[matt01165]

Well for starters ther are is a huge list of lava lamps for your area

http://holland.craigslist.org/search/?areaID=630&subAreaID=&...

If worse comes to worse it is free to resell it on ebay until this weekend. If you paid with paypal you might open a case for item not as described. Any defects should have been stated. Just follow through by contacting the seller and leave feed back accordingly.There's ways to resolve this a little patience

[David Valle]

I'm a little hesitant to buy one off there for that very reason. I'd be more inclined however if I knew they were a member here or they had 100% feedback.

[WeeboTech]

If that auction number is correct then the auction started out showing a less then collector quality lamp.

No cap, foggy globe... It already shows the seller does not take care of things and wants to unload it.

They could have listed the issues, but either did not know or did not want to disclose the condition.

This means the buyer needs to take some responsibility in this too. You have to ask questions.

I would communicate with the selller and say that the base is dented and the socket was unstable and fell out.

See if they will give you a partial refund. However you have to consider the cost of the item itself was very small.

If you feel it wasn't as described, then leave that as neutral or negative feedback.

As a buyer, you need to consider how other people take care of things and may leave details you consider important out.

I've had that happen a few times myself.

 

To your basic question. 

>> Do I have grounds to make a complaint or is my fault for not looking into it better.

You have grounds to make a complaint if it is not as described. Since it's not really working because it's broken, it's not as described.  it becomes questionable if you can complain about the dents since that was not mentioned. 

 

If you want your money back, the seller can request for you to ship it back. Thus it will cost you more to try and recover the funds. See if you can get a refund or partial refund. If they ask for it back, make a decision on the cost factor and/or leave neutral/negative feedback since the seller did not disclose the condition willingly

[Goo Geek]

"When a seller list a lamp are they mandated to tell you the condition?.....or is my fault for not looking into it better."

I can't tell if you really meant to use the word mandate or if you were asking if they should disclose. Of course all sellers should fully disclose, I guess the world would be a nicer place if everyone did. But no, Ebay does not mandate full disclosure. It is not that it is your fault that the buyer did not fully disclose the true condition, but when buying from Ebay you need to look for and see clues that smart buyers should notice. Seasoned Ebay buyers learn when to pass on an item. Anyone who regularly buys on Ebay who has not been burnt one way or another is not buying aggressively. Sometimes you have to take chances to be the winning bidder when you really want an item. The key is to be fully informed when you take those chances. Every Ebay purchase is a roll of the dice to some extent. I can't tell what you paid for shipping but if you learn from this transaction so that you become a smarter buyer then you will have gotten your money's worth. Go back and look at the listing carefully to find clues both with the item and the buyer that you might have missed so that you don't miss them next time.

[Dawn]

I paid 17.27 for shipping he said actual cost+2.25(.70)for delivery confirmation,1.55 for padded ship envelope) Oh well the craigs list Matt gave me may ship me a nice lamp.And I have a very nice lady sending me a big pink Century and she is very concerned it get to me  in the same great shape it started out in so  I am running into good sellers too.

[WeeboTech]

Make sure you at least communicate (nicley) with the seller that you are not happy with the undisclosed condition.

[Dawn]

Yup more bees with honey than ..... forgot the rest of the old saying. No would not be rude most , some people just do not take the best care of  ......stuff