Lava Lite's New Website & The NEW Heritage Collection

[Dr. WHAT?!]

http://www.lavalamp.com/

The new Heritage Collection will be available to buy 10/28

**Updated the Heritage Collection will be released today on LavaLite Website at 10am CST. Heres a sneak peak!

*** http://lavalamp.com/heritage-collection ***

[Rodrigo]

I emailed Susan and got a reply, she said the "QA" said that it looks like pink dye that wasn't dissolved and recommended to run the lamp until Monday and message her back if it continues then they'll send a globe. Does that mean continuous running until Monday or normal cycles? I wish they would be more specific with their guidelines but I will cycle it normally and see.

If that is dye then it's coming out of the wax because it definitely wasn't there before, it also looks like black dirt but ill wait and see what more cycling does.

Erin said:

That black stuff would be concerning to me, too. Where would it even come from? Have you contacted Lava Lite about it?

[Rodrigo]

True, I wasn't sure if that meant nonstop or not but I'll run it non stop and see how it goes.

Critter said:

If it were dye it would have already dissolved into the wax. Run it non-stop until Monday it won't hurt the lamp, and then Susan will be happy that you followed the suggestions.

Critter

[Ben]

Grrrrrrr... I'm having problems with my 2 Heritage Grandes...

The other day I decided to turn the dimmers down to keep them warm instead of shutting them off. What a mistake THAT was. They both spiked out as expected but it was more of a single cone than a pile of spikes. And when I tried cranking them up again, I got big chunks of wax lodged about halfway up the globes and they would NOT go down. It as if they were being boyant; they kept bobbing back up. It's like the globes couldn't get hot enough anymore. So I put a towel over both of them this morning to get them warm enough to melt the chunks. It worked with the pink Grande, but the gorgeous blobby, snaky flow was gone. It was acting like my half-dead B/Y craigslist Grande with one big lazy light bulb shaped blob. The green was even worse! Just a dome at the bottom and a smaller plug of wax at the top that will NOT sink down.

So... I shut them both down & fired them back up. Green grande is still dead. Pink is currently cycling through spikes, which seems to take forever now. I put the neon green globe on my old B/Y Grande base and it domes slightly higher but it's still doing nothing. The old grande globe is working fine on the new heritage base.

This totally pisses me off. Just when I thought LL had hit a home run...

Any ideas?

[Cowmatian]

I was seriously just about to order one of each Heritage Grande. Now I'm not sure. I really thought lava lite got it right with these. I might order one anyway, and if it quits flowing after some time, refill it because I have heard these have near flawless glass. I would contact lava lite as no lamp that new should have issues. It also might go back to normal after a few runs. I'm not sure though, I haven't had any luck with fixing china made lamps. The wax just doesn't seem as resilient. I'm sure someone else here can give you more useful information.

[Brad]

i would say low ambient temp. may be responsible, but that wouldn't make sense given that your old grande globe works fine on the heritage base, and the heritage globe domes on the grande base.  my green grande is flowing like crap right now because it's 29F outside, 70F in the room.  i just get one large column that hardens toward the bottom.

[Brad]

i wouldn't let that deter you.  LL always takes care of us one way or another and is obviously not averse to sending replacement globes in case you have issues with the one that was originally sent.

Cowmatian said:

I was seriously just about to order one of each Heritage Grande. Now I'm not sure. I really thought lava lite got it right with these. I might order one anyway, and if it quits flowing after some time, refill it because I have heard these have near flawless glass. I would contact lava lite as no lamp that new should have issues. It also might go back to normal after a few runs. I'm not sure though, I haven't had any luck with fixing china made lamps. The wax just doesn't seem as resilient. I'm sure someone else here can give you more useful information.

[Marley's Ghost]

Both mine pulled that trick the other night, Brad.  I didn't know what was going on until my husband said he had turned down the thermostat.   It was 68 degrees in here, and the Grandes do not like it that cool.  It's 70 now, and both are flowing perfectly.
 
Brad said:

i would say low ambient temp. may be responsible, but that wouldn't make sense given that your old grande globe works fine on the heritage base, and the heritage globe domes on the grande base.  my green grande is flowing like crap right now because it's 29F outside, 70F in the room.  i just get one large column that hardens toward the bottom.

[Marley's Ghost]

Ben, if you can, get two thick towels and wrap those lamps up again, completely around the base and globe with just an inch or two showing at the top so you can see when the wax starts melting good.  Run them full blast, and leave the towels on until the wax is completely melted in both lamps, and it might take a long time, but be patient.  Then, still with the towels on them, turn them off and let the melted wax settle back flat at the bottom as usual.   Take off the towels at that point and leave them alone for at least 24 hours and the wax is hard again.   Then fire them back up, full blast, making sure your room temp is at least 70 degrees or higher and see what happens.  Mine sort of did like yours, but not nearly as bad when the room temp dropped and the wax started hardening while flowing.    I hope that will work for you.  I leave mine on for 48 hours at a time sometimes, and have never used the dimmer.   They don't overheat.   Oh yes, if you still have a hardened little plug of wax at the top after their 24 hour rest, and before you turn them back on, just tip the globe sideways and give it a teeny shake (while all the wax is still hard!) and that plug will drop down to the bottom.  Then turn them on.

Also, check the coils in both lamps.  Sometimes when you first turn them on, that huge blob of hardened wax will "flip" up sideways and you can see the coils.  They both usually go back to the bottom when the wax melts, but the smaller one in my Green Grande fell and overlapped the large one on one side the other day.  I noticed I had a weird one-sided flow till I picked up the globe up out of the base and saw what had happened.  I did the "GENTLE" back and forth spin with the globe off the base on the counter top, and it fixed itself.    
 
Ben said:

Grrrrrrr... I'm having problems with my 2 Heritage Grandes...

The other day I decided to turn the dimmers down to keep them warm instead of shutting them off. What a mistake THAT was. They both spiked out as expected but it was more of a single cone than a pile of spikes. And when I tried cranking them up again, I got big chunks of wax lodged about halfway up the globes and they would NOT go down. It as if they were being boyant; they kept bobbing back up. It's like the globes couldn't get hot enough anymore. So I put a towel over both of them this morning to get them warm enough to melt the chunks. It worked with the pink Grande, but the gorgeous blobby, snaky flow was gone. It was acting like my half-dead B/Y craigslist Grande with one big lazy light bulb shaped blob. The green was even worse! Just a dome at the bottom and a smaller plug of wax at the top that will NOT sink down.

So... I shut them both down & fired them back up. Green grande is still dead. Pink is currently cycling through spikes, which seems to take forever now. I put the neon green globe on my old B/Y Grande base and it domes slightly higher but it's still doing nothing. The old grande globe is working fine on the new heritage base.

This totally pisses me off. Just when I thought LL had hit a home run...

Any ideas?

[Marley's Ghost]

Dang, Lala, it almost sounds like a breeze was hitting that particular lamp.  My Grandes have never done that unless the temp dropped and that was just once.   The yellow/red Century on the other hand, does it constantly when dimmed after it starts to overheat on that new bulb.  I don't know what to think about your Grande doing that, unless you have it sitting near a vent for the heat pump, which sometimes blows "cool" air even when the heat is on.   Do you have a heat pump or air conditioner in use right now?   We always burned coal and only hot air came out of the heating vents.  I can't get used to these heat pumps that are supposed to keep you warm, but blow cool air..... :-(
 
lalalava said:

I have woke up in the night twice to find mine frozen in a hard column. not sure it was the temp. it was 70+ in my Br with the door closed and several other lamps running. clear/black grande running on the other side of the bed was actually overheating a bit....not sure what to make of it...I wet back to sellp and woke up later to it flowing fine....what do ya'll think?

[Marley's Ghost]

LOL, sounds like a plan to me!!!   ;-)   I bet that's what did it.

[Marley's Ghost]

Merely a lucky "guess," Lala!  ;-))
 
lalalava said:

yeppers!...thanks for yer advise libs ;)

[Ben]

I'll try that. The wax puck at the top of the green one finally dropped when it cooled off enough. Gonna let it cool overnight & try again tomorrow. Ironically, right now my beater B/Y grande is flowing like these used to!

Marley's Ghost said:

Ben, if you can, get two thick towels and wrap those lamps up again, completely around the base and globe with just an inch or two showing at the top so you can see when the wax starts melting good.  Run them full blast, and leave the towels on until the wax is completely melted in both lamps, and it might take a long time, but be patient.  Then, still with the towels on them, turn them off and let the melted wax settle back flat at the bottom as usual.   Take off the towels at that point and leave them alone for at least 24 hours and the wax is hard again.   Then fire them back up, full blast, making sure your room temp is at least 70 degrees or higher and see what happens.  Mine sort of did like yours, but not nearly as bad when the room temp dropped and the wax started hardening while flowing.    I hope that will work for you.  I leave mine on for 48 hours at a time sometimes, and have never used the dimmer.   They don't overheat.   Oh yes, if you still have a hardened little plug of wax at the top after their 24 hour rest, and before you turn them back on, just tip the globe sideways and give it a teeny shake (while all the wax is still hard!) and that plug will drop down to the bottom.  Then turn them on.

Also, check the coils in both lamps.  Sometimes when you first turn them on, that huge blob of hardened wax will "flip" up sideways and you can see the coils.  They both usually go back to the bottom when the wax melts, but the smaller one in my Green Grande fell and overlapped the large one on one side the other day.  I noticed I had a weird one-sided flow till I picked up the globe up out of the base and saw what had happened.  I did the "GENTLE" back and forth spin with the globe off the base on the counter top, and it fixed itself.    
 
Ben said:

Grrrrrrr... I'm having problems with my 2 Heritage Grandes...

The other day I decided to turn the dimmers down to keep them warm instead of shutting them off. What a mistake THAT was. They both spiked out as expected but it was more of a single cone than a pile of spikes. And when I tried cranking them up again, I got big chunks of wax lodged about halfway up the globes and they would NOT go down. It as if they were being boyant; they kept bobbing back up. It's like the globes couldn't get hot enough anymore. So I put a towel over both of them this morning to get them warm enough to melt the chunks. It worked with the pink Grande, but the gorgeous blobby, snaky flow was gone. It was acting like my half-dead B/Y craigslist Grande with one big lazy light bulb shaped blob. The green was even worse! Just a dome at the bottom and a smaller plug of wax at the top that will NOT sink down.

So... I shut them both down & fired them back up. Green grande is still dead. Pink is currently cycling through spikes, which seems to take forever now. I put the neon green globe on my old B/Y Grande base and it domes slightly higher but it's still doing nothing. The old grande globe is working fine on the new heritage base.

This totally pisses me off. Just when I thought LL had hit a home run...

Any ideas?