"Quick question. Take a peak at the grande that just arrived. Was your bottle this cloudy upon initial opening/setting up. My fluid is so cloudy you can't make out your hand on the other size touching the glass."
"It arrived cloudy and came with residue on the inside of the globe. Yes it is
They asked me to send them a picture of the lamp so i did and they sent me a new globe and a free bulb which was nice!
if they ship you a faulty one just contact them…"
"Okay so what did they send you and what happened to the bottle that was no good. Was this in response to the post you made about getting a custom cloudy grande. I just ordered the same lamp with black base yesterday.
What did they ask for you? What…"
I figured I’d show you guys how the replacement globe looks like! It’s still a little flawed with a scratch or two on the globe and a tiny bit of wax stuck on the globe but other than that it’s way nicer than the other one and flows super nicely! Here are some pics.lava lite has superior customer service so I’m at least happy they have that. See More
"Please follow up and let us know as I was going to order a new custom grande and this was a fear I was having. Some have gotten very nice clear ones, you have not. Thus inconsistent quality control yet again."
Look at the USA Mathmos webside. You can order there all Mathmos candle lights. But the Fireflow O1 is only for pre order. Mathmos said to me that the Fireflow O1 is shipable at the middle of October. You can only order a R1 with the replacement bottles.
Here is the link:
I hope i could help you.
Welcome to the Goo!
Glad that you like my ceramics (evil clown, devil, alien, Ect.) These are from the 90's and are very hard to find. Sometimes you can luck across one on e-bay, but they usually sell for over $100. I have a few duplicates that I am getting ready to list on e-bay if you are interested.
Hi and welcome to Oozing Goo. Why not tell us more about yourself and your interest in the lava scene. It would be nice to know. There are many nice folks to speak to here about lava issues and collecting etc.