Lava Lite's New Website & The NEW Heritage Collection

[Dr. WHAT?!]

http://www.lavalamp.com/

The new Heritage Collection will be available to buy 10/28

**Updated the Heritage Collection will be released today on LavaLite Website at 10am CST. Heres a sneak peak!

*** http://lavalamp.com/heritage-collection ***

[Erin]

Susan is sending me a 40W reflector bulb. I'll try that out before I return. Thanks to Susan!

[Rodrigo]

Erin what's their return policy? Who covers return shipping?

[Erin]

Not sure yet. I'm guessing me. 

However, even with the other bulb, I don't think it's going to melt that stuff off at the very top. We'll see. I'm willing to be patient and try the new bulb.

Rodrigo said:

Erin what's their return policy? Who covers return shipping?

[Brad]

i hope that works, erin.  i e-mailed asking for 2 bulbs for my lamps.

Erin said:

Susan is sending me a 40W reflector bulb. I'll try that out before I return. Thanks to Susan!

[Autumn]

They basically just send you a replacement and you keep the junk one.

Rodrigo said:

Erin what's their return policy? Who covers return shipping?

[Brad]

[Rodrigo]

I meant for a refund though, I dont really want to replace this century. I dont believe i should pay the return shipping since i paid to ship it to me, they should pay to get it back. Also id agree on covering shipping if the return reason was a change of mind, but its not, its because its cloudy, bent, stuck wax, and the flow is not there, not for 50$.

Autumn said:

They basically just send you a replacement and you keep the junk one.

Rodrigo said:

Erin what's their return policy? Who covers return shipping?

[David]

I emailed LL about my Century and Susan asked for a picture so she could "see what I was talking about" - geez, I know I'm not the first one that's contacted them about this problem but I'll snap a couple pics anyway and see what they say.

 

Ben, I was thinking about holding scrapping everything inside my Century and going the goo kit route - I wanted to play around with one of those and have been looking for a suitable candidate anyway - I guess it's the principle of the thing that makes me want to hold LL accountable and demand they make it right.

[Rodrigo]

Nah dont gookit these lamps. Its not worth 50$ for a base and globe, a base that doesnt heat up properly. Return it if youre unhappy, dont keep a mediocre lamp

[Marley's Ghost]

David, I sent Susan three pictures of my y/r Century this past Monday to show her what we were all talking about.  The problems are the same on "every" Century that has problems, so I have no idea why more pics were even necessary.  I guess they have their reasons.
 
David said:

I emailed LL about my Century and Susan asked for a picture so she could "see what I was talking about" - geez, I know I'm not the first one that's contacted them about this problem but I'll snap a couple pics anyway and see what they say.

 

Ben, I was thinking about holding scrapping everything inside my Century and going the goo kit route - I wanted to play around with one of those and have been looking for a suitable candidate anyway - I guess it's the principle of the thing that makes me want to hold LL accountable and demand they make it right.

[Autumn]

For proof of a defective lamp.

Marley's Ghost said:

David, I sent Susan three pictures of my y/r Century this past Monday to show her what we were all talking about.  The problems are the same on "every" Century that has problems, so I have no idea why more pics were even necessary.  I guess they have their reasons.
 
David said:

I emailed LL about my Century and Susan asked for a picture so she could "see what I was talking about" - geez, I know I'm not the first one that's contacted them about this problem but I'll snap a couple pics anyway and see what they say.

 

Ben, I was thinking about holding scrapping everything inside my Century and going the goo kit route - I wanted to play around with one of those and have been looking for a suitable candidate anyway - I guess it's the principle of the thing that makes me want to hold LL accountable and demand they make it right.

[Jonas Clark-Elliott]

Sorry, Ben, my Grande, now empty, is already going to someone. Glitter Grande flow could be called boring, but the contents work great in a small globe!