Update on the replacement globe

[kevin pedro]

I figured I’d show you guys how the replacement globe looks like! It’s still a little flawed with a scratch or two on the globe and a tiny bit of wax stuck on the globe but other than that it’s way nicer than the other one and flows super nicely! 

Here are some pics.

lava lite has superior customer service so I’m at least happy they have that. 

[kevin pedro]

I would also like to thank those who made it happen @erin @claude @denise 

[kero48]

Okay so what did they send you and what happened to the bottle that was no good. Was this in response to the post you made about getting a custom cloudy grande. I just ordered the same lamp with black base yesterday.

What did they ask for you? What did they send you?

[kevin pedro]

It arrived cloudy and came with residue on the inside of the globe. Yes it is

They asked me to send them a picture of the lamp so i did and they sent me a new globe and a free bulb which was nice!

if they ship you a faulty one just contact them and they'll do the same.

[kero48]

So, I assume you kept the other bottle that was cloudy with residue?? I only ask so I can be ready if mine arrives with issues. I hope to have it by weeks end.

[kevin pedro]

yeah it was in the thread we were just commenting on haha. 

yes, i did its just there in the box. Im not sure what to do with it? 

Yes, just call them and they'll send you one right away

[kero48]

Quick question. Take a peak at the grande that just arrived. Was your bottle this cloudy upon initial opening/setting up. My fluid is so cloudy you can't make out your hand on the other size touching the glass.

http://oozinggoo.ning.com/forum/topics/new-custom-lava-lamp-grande-...

[kevin pedro]

It was cloudy but not as cloudy as yours. It cleared up a bit but not a lot. So your best bet is to contact LL and have them ship you a new one :/

kero48 said:

Quick question. Take a peak at the grande that just arrived. Was your bottle this cloudy upon initial opening/setting up. My fluid is so cloudy you can't make out your hand on the other size touching the glass.

http://oozinggoo.ning.com/forum/topics/new-custom-lava-lamp-grande-...

[Claude J]

I'll take you old an ugly emptied ones

[kero48]

^^ We can discuss once I get a replacement clear bottle lol. Right now still using the crappy one to see if any improvement happens over the next 7 to 8 runs. So far, no improvement lol