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I strongly encourage other members of this list NOT TO DO BUSINESS WITH ARNE!!!
I purchased a Wave Machine from him several months back and it arrived broken. I contacted him and he said he purchased insurance for 500 euros would take care of it. I've not heard from him since and I've sent him many emails.
It APPEARS Arne is an unethical businessman and should not be trusted. I have all the emails and photos on OG to back up all my claims. I really dont like doing this, but others need to be warned!
Anybody is welcome to contact me verify this information.
Jethro
Arne,
Thanks for finally replying. Last I heard from you was March 12 of this year...that is a long time to be busy and I've sent you several notes since then without ANY response (like: "sorry, I've been busy"). I've been very patient and polite but your story is wearing very thin. Yes, the original deal was a good one on both sides, but it went bad and now you must do the right thing.
Bottom line is YOU packed the item and YOU purchased the insurance through YOUR postal service not the US....As I mentioned in my notes, I tried to research things on my end but obviously the US postal service knows very little about YOUR system, plus all the paperwork is WRITTEN IN GERMAN! You also did not send me the insurance info I specifically asked for so I could try to do more on my end...very unethical
YOU promised in writing "If they refuse to give any refund, my suggestion would be 70/30...I pay you back 70% of the full price including postage by the end of the month" and "if this all remains unsolved I wont let you down and give you a refund! talk soon arne" I expected you to keep your word, but instead you blew me off. Another option is you give me back 100% and I send you the broken unit back with your additional drive unit.
It's unfortunate that these issues had to be aired on the OG list, but I consider our community sort of an extended family and with it comes social responsibilities of doing the "right thing" and warning other family members of those who don't. I trusted you, Arne, because you are on this list and would not have otherwise sent money overseas.
Arne, I honestly enjoyed working with you up until you stopped communication, I hope you are not a "ripoff" but actions speak louder than words. I suggest you read our email exchanges and imagine how you would feel if the situation were reversed and I had made promises to you then stopped communicating...you would feel ignored!
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