Brand new Grande and missing liquid

[Funky Dr. Gonzo]

as i bought a grande 27" on ebay (lavalamp does not send to switzerland unfortunately) i've received the lamp today. i found out that the cone does not fit properly and some liquid is missing. can i fill the liquid up with distilled water? and is the cone the right one?

attached there is a picture where you can see both issues... from my point of view it's not the right cone because its to big

[Funky Dr. Gonzo]

here is a video if the cone

[Alex]

The liquid level is normal. All of my large lamps have a similar air gap. It is necessary for the liquid to expand.

As for the top cap, maybe a piece of masking tape between the lamp seal and the cap could work?

[Claude J]

YUP the usual sloppy fit
Funky Dr. Gonzo said:

here is a video if the cone

[Keith]

Liquid level is correct, no change needed.

Cap is the correct one, just an example of the sub-par quality of Lava Lamp. :(

[The Lamp Caretaker]

Everything looks great here. What's the problem?  I'm not seeing anything wrong and your lamp arrived clear.  That alone  should make you a very happy camper. 

[Mr MaGoo]

Looks as if the neck if too long not allowing the cap to sit on the main body of the globe.  That is not right.

[kero48]

The liquid level is just fine. I have several grandes and they all look similar.